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  3. Devices

How to Download User(s) from the Devices

Step 1: Go to Device Management tab then select Devices

Step 2: Search and select the device(s) where the employees info will be downloaded

Step 3: Click Download Users button

Step 4: Select the user(s) to be downloaded. You can also select all the employees to download

Step 5: Click the Download button

Step 6: Wait for the download to be finished

Step 7: To check if the device data has been downloaded, you can go to Employees > Employee Management Module then view an employee’s Device info. A Fingerprint / Face count shouldbe updated